Privacy Policy

GambleFree Ltd respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and safeguard your information when you use our website and purchase our digital products or services.

1. What data we collect

We collect only the information necessary to deliver our products and respond to your enquiries. This may include your name, email address, billing address, payment confirmation, and any information you voluntarily provide when contacting us.

2. How we use your data

We use your data to process orders, deliver digital downloads, provide customer support, keep records for legal and accounting purposes, and send occasional follow-up emails related to your purchase. We do not use your data for unrelated marketing without your consent.

3. Payment information

Payments are processed by a PCI-compliant third-party payment provider. We do not see, store or process your full card details. The provider shares only the information required to confirm your payment.

4. Cookies

We use a small number of essential cookies to run the site and process payments. We do not use advertising or tracking cookies without your consent. For more details, please see our Cookie Policy.

5. Data retention

We keep your personal data for as long as necessary to fulfil the purpose for which it was collected, including legal, tax and accounting obligations. Typically, this means retaining order records for up to six years.

6. Your rights

Under UK data protection law, you have the right to access, correct, erase, restrict or object to our processing of your personal data, and to request a copy of the data we hold about you. To exercise these rights, please contact us at help@gamblefree.co.uk.

7. Data sharing

We do not sell your personal data. We share information only with trusted service providers necessary to operate our business, such as payment processors, hosting providers and email delivery services. All providers are required to keep your data secure and confidential.

8. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of information transmitted online.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes means you accept the revised policy.

10. Contact us

For any privacy-related questions, please email help@gamblefree.co.uk or write to GambleFree Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.