Terms & Conditions

These terms and conditions set out the basis on which GambleFree Ltd supplies products and services through this website. By using the website and purchasing from us, you agree to these terms.

1. About us

GambleFree Ltd is a company registered in England and Wales, company number 17358839, with its registered address at 128 City Road, London, EC1V 2NX, United Kingdom. Our contact email is help@gamblefree.co.uk.

2. Our products and services

We sell digital self-help workbooks and offer optional recovery coaching, accountability, family and financial support services. All products are for personal, non-commercial use unless otherwise agreed in writing.

3. Orders and payment

All prices are shown in British Pounds and include VAT where applicable. Payment is required before digital products are delivered. Payments are processed securely by a third-party payment provider. We reserve the right to refuse or cancel orders where necessary.

4. Digital downloads

Upon successful payment, you will receive access to download the purchased digital PDF files. You are granted a personal, non-transferable licence to use the files for your own benefit. Redistribution, resale, sharing or public display of the files is not permitted.

5. Refund policy

We offer a 30-day money-back guarantee on digital products. If you feel the product was not the right fit after giving it a genuine try, please email help@gamblefree.co.uk within 30 days of purchase for a full refund. We do not require lengthy forms or justification.

6. What we are not

GambleFree provides coaching, education and structured self-help resources. It is not a medical, psychiatric or clinical therapy service. Our products and services do not replace professional medical advice, diagnosis or treatment. If you are in crisis or need urgent support, please contact your GP or emergency services.

7. Intellectual property

All content on this website, including workbooks, text, graphics, logos, images and branding, is owned by or licensed to GambleFree Ltd. You may not copy, reproduce, modify, distribute or republish any content without our written permission.

8. Limitation of liability

To the extent permitted by law, GambleFree Ltd is not liable for any loss or damage that is not reasonably foreseeable or arises from your use of, or inability to use, the website or products. We are not liable for any health outcomes, as our services are not clinical or medical.

9. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to these terms

We may update these terms from time to time. Any changes will take effect once published on this page. Continued use of the website means you accept the updated terms.

11. Contact us

If you have any questions about these terms, please email help@gamblefree.co.uk or write to GambleFree Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.